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What you need to do
If you use Canva for personal or non-organizational purposes, update your email to a personal address to stop your account from being affiliated with your organization. You’ll have 30 days from the time you receive the notification to make this change. If you don’t take action, your account will automatically become affiliated with your organization.
What changes after your account is affiliated?
Once your account is affiliated, your organization can manage how you use Canva, and you won’t be able to:
- Change the email linked to your account
- Update your account name
- Delete your account without admin approval
However, your organization won’t have access to your existing content unless it was created in or shared with an organization-managed team.
How do I switch to a personal account?
To keep your Canva account separate from your organization, follow these steps:
- On the Canva homepage, select the cog icon to go your Settings.
- Under Your profile tab, select Edit next to your organization email address.
- Enter your account password, then confirm it.
- Use an email that isn’t already linked to a Canva account.
- Select Save.
Your content will stay in your personal account.
What If I miss the 30-day window or accidentally agree that my account is for work purposes?
If you don’t switch to a personal email in time or mistakenly confirmed your account as work-related, contact your organization’s admin. They can request Canva’s Support team to remove your account from the organization’s affiliation.
Article: Affiliated and managed accounts: What you need to know.
Contact CANVA SUPPORT ->
