If Moxi Present isn’t loading after you log in, try clearing your browser’s cache.
In most cases, this will resolve the issue.

If the problem persists after clearing your cache and restarting your browser, please contact your office’s Marketing Accounts Manager for further assistance.

Clearing the cache only for Moxiworks.com

To clear your browser's cache for a specific website like moxiworks.com, follow the instructions for your browser below:

Google Chrome

1. Go to https://moxiworks.com.

2. Click the tune icon  (or the info icon) next to the URL. 

3. Click "Site settings".

4. In the new tab, click "Clear data".

5. Refresh the page (Ctrl+R or Cmd+R).

Microsoft Edge

1. Go to https://moxiworks.com.

2. Click the lock icon in the address bar.

3. Choose "Permissions for this site".

4. Click "Clear data".

5. Refresh the page.

Mozilla Firefox

1. Go to https://moxiworks.com.

2. Click the lock icon in the address bar.

3. Click "Clear Cookies and Site Data…".

4. Confirm by clicking Remove.

5. Refresh the page.

Safari (macOS)

1. Go to https://moxiworks.com.

2. Click Safari > Preferences > Privacy.

3. Click Manage Website Data.

4. Search for moxiworks.com.

5. Select it, then click Remove.

6. Refresh the page.

MoxiWorks Help Article

https://support.moxiworks.com/hc/en-us/articles/360037973872-Why-is-my-screen-blank